How One of the World’s Top Banks Unified Its Badge Program


About the Company

A top financial institution operating in 29 countries, with a significant presence in Canada, the United States, and select global markets, serving clients across multiple business segments worldwide. The company has been expanding its international operations, with specific divisions like Wealth Management and Capital Markets. As a global leader, consistency and professionalism in every customer interaction is essential, including how employees present themselves with name badges.

The Challenge 

Before working with Imprint Plus, this institution relied on a variety of third-party vendors to supply staff name badges. This created complications that impacted cost, speed, and consistency. The system was fragmented across hundreds of branches and departments, leading to challenges in maintaining unified brand standards. In certain regions, such as Quebec, additional requirements for bilingual badges added another layer of complexity.

This lack of control made it difficult to keep branding consistent across the organization’s many locations. The institution needed a solution that could deliver faster service, reduce costs, support bilingual requirements, and standardize badge ordering without compromising quality.


The Solution 

The relationship began through a chance encounter at a women’s association networking event. This conversation led to discussions about the challenges of inconsistent name badge supply and the need for greater efficiency.

Imprint Plus offered a streamlined, centralized solution that met the institution’s requirements. The system provided:

  • A single, unified platform to order approved name badges.
  • Flexible design options to support bilingual standards for Quebec branches.
  • Faster turnaround times that improved operations across hundreds of locations.
  • Professional-quality reusable badges that reflected the company’s trusted brand image.

By consolidating badge supply into one program, the institution gained control, efficiency, and the ability to maintain its brand standards across all branches.

Results & Impact 

The changes delivered immediate value. By eliminating multiple third-party suppliers, costs were reduced and fulfillment improved across the network. Branch managers appreciated the simplified process, which allowed them to order badges quickly and have staff presenting a unified, professional look from day one.

The bilingual support ensured that regional requirements were consistently met. Customers benefited from a more consistent in-branch experience, while employees appreciated the professional appearance and durability of the badges.

The program quickly became a model of operational success. It proved that reliable supply, consistent quality, and brand integrity could be achieved at scale across a large financial institution.


Why It Worked 

The institution’s success with Imprint Plus came from a combination of strategic alignment and operational flexibility. The program was designed to meet the needs of every branch while introducing efficiencies that reduced costs and improved fulfillment. The result was a streamlined system that ensured professional, consistent, and sustainable badge solutions.

Looking Ahead 

As this financial institution continues to grow internationally, its partnership with Imprint Plus remains focused on scalability and consistency. The program has expanded to include new features in the portal, ensuring every location receives badges that reflect the company’s professional standards.

With a reliable badge solution in place, the institution is able to focus on what matters most: serving clients, expanding globally, and maintaining trust through every interaction.

Partner with a supplier who delivers measurable results. We cut costs, speed up fulfillment, and protect brand standards for some of Canada’s most recognized organizations. Let’s talk about how we can do the same for you starting today!