Employee spotlight of the month: Bonnie - Operations Manager

December 12th, 2021





Bonnie was born and raised in a small town in northern British Columbia and moved to the Vancouver area when she was 18 years old to attend the school of textile arts and fashion design. Her love for design blossomed when she took up sewing at 11 years old, and it has been her passion ever since. About eight years after graduating, Bonnie decided to pursue Operations Management. As she started discovering more about business, she found that she was extremely passionate about streamlining operations and connecting the pieces of a business from start to finish.

Never one to stop learning, Bonnie is currently enrolled at BCIT where she is earning her Bachelor's degree in Technology Management. Bonnie is a strong believer in the fact that spending time on what makes the most impact is the most effective use of time. At present, Bonnie proudly holds the position of Operations Manager at Imprint Plus, where she oversees the production and distribution for Imprint Plus. She is responsible for the delivery of quality products to customers and building a reliable, cost-effective supply chain and distribution network.


Getting To Know The Bonnie Wall



What's the first thing on your mind every morning?

As soon as I wake up, I consider what my top priorities are for the day and how I can accomplish all of them. I also love to spend some quality time with my pets. They bring me immense joy at the start of the day.



Describe your work at Imprint Plus in one sentence or phrase?

The work I do at Imprint Plus provides me with plenty of learning opportunities. It is an environment where I continuously learn and grow professionally and personally. 




What/who inspires you?

I am inspired by growth and continuous improvement. It is important to me to surround myself with others who share my beliefs and goals. 



Where do you see Imprint Plus in 5 years?

There are many opportunities for self-growth and career development at Imprint Plus. As we emerge from the pandemic, we continue to grow in the industries we supply while branching out into new ones. It is my hope that we will expand our manufacturing capability and increase capacity. 

I also envision our development programs with employees will be growing and expanding.




Tell us one thing we don't know about you?

My fear of cats, dogs, birds, hamsters, and everything else was very high until I was 26 years old. It would be really uncomfortable for me to be in a room with a dog or cat. At the age of 26, my brother got a chihuahua named Rocco. In the summer of Rocco’s first year, my brother needed a dog sitter, so we stepped up. We fell in love with him and ended up adopting him (he passed away in 2018). Having Rocco come live with us helped me overcome my fears, and now my husband and I have two dogs and a cat. There was even a rabbit living with us at one point. 





Recommend one Imprint Plus product to our followers. 

My favorite product line is our custom plastic badges. They can be made in almost any size and shape. Our range of materials and designs for badges and lapel pins is quite extensive, and we have come up with some really innovative designs. In addition, we are able to UV print on plastic to enhance the look of the designs.



What book are you reading at the moment?

Professionally, I am working through Adventures of an IT Leader by Robert D Austin, Richard L Nolan, and Shannon O’Donnell. On a personal level, I am reading both series Cottage on Gooseberry Bay and The Inn at Holiday Bay by Kathi Daley. 




What’s your favorite TV show? 

At the moment, I enjoy watching The Rookie. However, Seinfeld is my all-time favorite show. 



What's your go-to productivity trick?

The 80/20 rule! Make sure you focus on what is going to have the most impact. 


What behavior or personality trait do you most attribute your success to, and why?

I am a goal-oriented person. It is not uncommon for me to set myself a goal and do everything in my power to achieve it. If what I've tried doesn't work, I switch gears and try something else while still keeping my eye on the goal. Throughout the journey, I track my progress and set miniature milestones to know how I'm doing. As a team leader, I encourage my team to communicate openly, share their thoughts and ideas, and achieve our goals collectively. Our team is dedicated to the company's success. Winning and learning together is a wonderful experience.


What was your first job?

My first job was at an ice rink. My love of hockey began when I was 13 years old, so getting a job at the rink while I was in high school was the ideal situation for me. I also supervised the public ice skating programs while I was the rink marshal.



What's the worst job you've ever had, and what did you learn from it?

I have never had a job that I disliked. My experience includes working in retail stores, teaching people how to sew, and operating sewing machines. I’ve also worked at a place where I did the upholstery for indoor playgrounds. Every job taught me something about myself and I enjoyed being there. But repetitive work wasn't for me. I have a hunger for variety and new challenges. Whether it's technical skills or leadership skills, I thrive when I can continuously develop my skills. 


What would we most likely find you doing on the weekend?

I am most likely to be found racing on the track. At least once a month, my husband and I race our cars at the local track and camp there. Our dogs also enjoy being out at the track with us. We have made so many new friends there, it feels like a big family. The friendly competition between my husband and me is fantastic, and it's fun to race together. There are so many things to learn and so many people and experiences to learn from.




What's one thing that surprised you about working at Imprint Plus?

I hadn't realized that my previous experience in textiles would be directly relevant to Imprint Plus when I had applied. The printing methods and processes are the same except on metal and plastic substrates. It is amazing to be able to apply my past experiences to the new career path.



Rapid Fire:


  • Work in silence or with background noise: Minimal background noise.
  • Cocktail order: Rum and Coke
  • Coffee order: Tim Hortons Ice Capp
  • Style icons: I don’t have one.
  • Favorite place to travel: Anywhere that's not too cold or too hot! 
  • Most overused word or phrase: It is what it is.