Imprint Plus Canada
How Do I Request a Warranty Replacement for My Badges?
At Imprint Plus, we stand behind every product we make. Every badge and accessory is covered by our 100% Satisfaction Guarantee. If you are not completely satisfied, we will make it right.
If you believe your item is defective or may qualify for warranty replacement, our team is here to help.
What qualifies for a warranty replacement?
Warranty coverage typically applies to issues related to manufacturing defects or product performance that fall outside normal wear and tear. This may include:
- Badge components that break under regular use
- Manufacturing flaws in the backing, casing, or lens cover
- Defective magnet or pin fasteners
Please note that damage caused by improper handling, misuse, or normal aging may not be covered under warranty.
How to request a replacement
To start a warranty claim, contact our Customer Service team and include:
- Your order number or proof of purchase
- A brief description of the issue
- A photo of the defective item (if possible)
Reach us by phone or email:
- Email: customerservice@imprintplus.com
- Phone: 1-800-563-2464
Once your request is reviewed, our team will confirm whether the item qualifies for warranty replacement and provide next steps.
Our commitment to you
If your product is approved for warranty replacement, we will ship a new one as quickly as possible to keep your team on track. Your satisfaction is always our priority.
Our 100% Satisfaction Guarantee is our promise to deliver products that meet the highest quality standards. If something falls short, we will work with you to make sure your badge program continues to run smoothly.
If you have any questions about coverage or the condition of a product you’ve received, please contact us. We are always happy to help.
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