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Where Can I Find the Serial Number for My Software?

Your NamePrint Graphics (NPG) software serial number is a unique code used to activate and manage your software license. You’ll need it when installing the software, registering your account, or transferring the license to a new device. 

 

Where to locate your serial number

  • Welcome email: When you first purchased the software or were granted access, you should have received a welcome or confirmation email from Imprint Plus. This email contains your software serial number along with any instructions for setup and installation.
  • License confirmation: If your organization manages multiple licenses, your serial number may be included in a software license confirmation or onboarding package shared by your IT team or your Imprint Plus Account Manager.
  • Software packaging (for physical shipments): If you received your software on a disc or USB as part of a physical kit, the serial number may be printed on the packaging or a license insert inside the box. 

 

Still can’t find it?

If you no longer have access to the email or documentation that included your serial number, don’t worry. Our Technical Support team can help you retrieve it. Just contact us with your company name and any details related to your purchase.

Email: techsupport@imprintplus.com 
Phone: 1-800-563-2464

Having your serial number on hand will ensure a smoother setup and support experience, so we recommend saving it somewhere secure once located. If you're part of a team, consider sharing it with your internal admin or IT coordinator for safekeeping. 

 

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